Our service is designed to provide domain name registration, followed by transfer to a Registrar of your choice. We envisage that registered domain names will remain on our TAG for a few days before being transferred out. That said, domain names that remain on our TAG and have reached expiration can be renewed. If domain names are not renewed, they will adopt the expiration policy detailed below.

Domain name registration and renewal costs can be found in our checkout system and price will be displayed with any GST included.

To transfer your domain name to another Registrar, you must supply their Nominet TAG. Transfers are free of charge and must be completed through the online control panel. It is your responsibility to ensure the receiving Registrar TAG is entered correctly, as we process and submit transfers immediately to Nominet. Once a TAG change has completed, we will have no control over your domain name and you must then manage it through the receiving Registrar.

Transfers out will only be processed once all invoices for the specific domain name are paid. If your payment is reversed or we receive a charge-back notification, we will reject any TAG changes until all payments have cleared.

When a domain name on our TAG approaches expiration, we will email you 30 days before the registry expiration date, followed by 7 days before, and on the day of expiration. You have 16 calendar days after expiration at which you may renew the domain name at our current rate. From day 17 onwards, additional fees will apply.